meet the owner
Ebony Burns
Welcome! Thank you for visiting Serving Faces, my name is Ebony. I am a licensed Esthetician, Spa owner and beauty enhancement enthusiast located in Charlotte, NC.
I’ve always had a passion for skincare due to my own journey with acne and finding the best treatment for my own skin type. Through that process I found an appreciation for various cosmetic enhancements as well. It became necessary for me to follow up my interest and experience in skin care with a formal education by studying Esthetics. Presently I am 4 years strong in my treatment of skin career. My spa specializes in all body waxing, facials and skin tag removals. As well I have expanded to helping others grow their brand and business in the spa industry and beyond. come out and see me and let’s build together!
5/5
5-star service
your satisfaction is our number 1 goal!
The Serving Faces Spa portion of my business is an exclusive and unique spa boutique for private one-on-one personalized services for Men and Women. We are dedicated to making every moment unique for our clients. At my spa, we take pride in offering our community quality service at affordable prices!
At Serving Faces Spa we strive for excellence, and we welcome you to be a part of our success story.
Jessica Miller
16:42 29 Nov 23
Ebony is very knowledgeable and a pleasure to talk to talk. Will definitely be back for more services!!!!
breanne rene
21:29 22 Jun 23
Wow! Jody was so warm and welcoming at the reception. He addressed me by name, offered me a beverage, and chatted for a… few minutes before my appointment started. This was first time getting waxed after 4 years. Amber was confident and quick with the hair removal process. She made sure I was doing okay, checking in with me after every strip. Of course it hurt, but Amber took breaks when needed and listened to my needs (especially if the wax was too hot). The vajacial side of the service was amazing! I loved the mask afterward, it really helped relieve the area. I highly recommend Amber for this service. I promise you won’t regret it!read more
Hayley brown
19:26 13 Sep 22
My sister comes here for her waxing needs. I finally decided to started getting waxed and I usually see Amber and she… is the sweetest! She makes the experience quick and comfortable as possible and has great conversation. I forgot the gentlemans name at the front, but he was amazing as well. I met Ebony before and shes extremely professional. Overall best experience every time!read more
Aida Ayala
13:14 01 Sep 22
Ebony is amazing at what she does! I was new to the city and Ebony was one of the first people that I went to for a… Brazilian wax, and I would never go to anyone else again. When I first went, she was just opening up her new salon, and it’s been incredible watching it grow into what it is today. It is the cutest salon. You feel welcomed and beautiful when walking in and out of her salon. I’ve always struggled with in-grown hairs and Ebony knew exactly what to recommend and which products to use. They are now my holy grails! I could not live without them. On top of all that, Ebony is just a really cool person to be in the room with. She is a hard working business woman and she just makes you feel elevated and motivated when walking out. Unfortunately, I’m moving out of Charlotte soon, but if you are in the area, 10000% recommend Serving Faces. You will NOT be disappointed. She truly takes care of you!read more
Maia Sanders-Harold
21:07 18 Feb 22
I have a fantastic experience Serving Faces! Ebony and her staff were extremely polite and respectful. When I first… walked in, I was amazed by the decor and the atmosphere of the place. It was beautiful and professional. I arrived about 30 minutes early. and I enjoyed waiting raking everything in. Ebony is a wonderful service provider. A beautiful black woman, who was also very informative about my service. I was offered wine and even bought her shea butter which smelled delightful! Overall, I was extremely satisfied with my service! If I were you, I’d ditch your current waxer and go to Ebony! I think I found my new waxer, and as always I was delighted to support a black owners business!read more
Tianca White
18:31 24 Jan 21
Serving faces is an exceptional place of business for all your personal and skincare needs! I received my first facial… and was 100 percent satisfied. The customer service was awesome from the time I stepped in the door until completion of my facial. Ebony is very professional and she is also knowledgeable about skincare and works diligently with you one-on-one to make sure your needs and goal are met! I will definitely be back!read more
Brittany Howard
15:53 23 Jan 21
Ebony is amazing! Easy to talk to! I got my first mimi V-Steam which felt amazing!! I love the… environment,professionalism and friendly services. Even Jovan is great with rescheduling and checking you out. He was very nice. Ladies check her out for all your needs.read more
Calina Benning
21:47 05 Jan 21
Ebony was great! Very knowledgeable! I have problematic skin and for someone to already be aware, listen, and give… suggestions is a breath of fresh air. Made me feel very comfortable and explained what she was doing and why. I felt like I was talking to a friend getting a service. Definitely will be back!read more
arnajhiafant
18:39 11 Dec 20
Ebony was wonderful!!! Very knowledgeable and just an all well rounded great spirit!! Thank you and I will definitely… be back!read more
Toni Thompson
13:32 08 Dec 20
I enjoyed my time with Ebony yesterday. I received a chemical peel, she was very knowledgeable on what to expect and… informative on post pre peel.Ebony and her staff were professional and even assisted me in purchasing product….I will be returning..thanks!read more
Rihvati Mone
16:57 23 Nov 20
Ebony and her staff is AMAZING ! Very clean professional place. Very welcoming and knowledgeable staff. Ebony does a… great job making you feel comfortable doing this very private service. Highly recommend seeing her for your first time and beyond ! 😊✨read more
Glamour Body
20:57 20 Nov 20
Ebony is amazing & very knowledgeable. I enjoy my monthly facial appts at Serving Faces Spa!
Alice Wood
22:19 13 Nov 20
Love my waxer best experience ever been going for about a year now won’t go anywhere else.
claysia Thomas
13:03 10 Oct 20
Ebony was so polite and very versed in customer care.She made my experience with her so welcoming and explained… everything step by step.She’s definitely one I would recommend for a first time service because she will for sure ease any nervesread more
Cushena Sheree
16:39 10 Aug 20
My experience is always stellar at this spa. I typically go for my Brazilian wax needs. The environment is clean. The… energy is bright and welcoming. Ebony is pleasant, informative, respectful, and knowledgeable. The customer service is professional and keeps me coming back. I refer everyone I meet, so that they can get the same great treatment. I have been coming here for years and will continue to. I plan to add facials to my list of services soon.Thanks Serving Faces! Keep being great!read more
Yoko Ashby
19:21 23 Jun 20
Ebony was absolutely amazing and the services she provides are top notch. While providing my service, I received a… Vagacial, she was giving me step by step details of the entire process. She also gave me information on how to take care of my skin to be sure I got the best results out of her service. The atmosphere was very relaxing, and calming. Anytime I’m in the Charlotte area, Serving Faces is my go to place for facials, waxing and all of my skin care needs.read more
Kurlee Kurves
19:35 24 Mar 20
Ebony is the sweetest & most knowledgeable. She’s gentle & explains exactly what everything is used for. She talks you… through it & makes you feel extremely comfortable. I love going to her & is definitely recommend her for ALL your needs. Go see her 💖read more
Lillian Blanche
01:41 11 Mar 20
My spa facial treatment was amazing. I appreciate the great customer service, professionalism, and results of my… treatment. Just a day later I could see the difference. She was knowledgeable and gave suggestions T the treatment and followed up with how to keep my face clean. I didn’t know any at home facial routines. I want to continue to look young and glowy. I’m very satisfied and I will visit again. Happy to know she takes FSA.read more
Dionne Phillips
21:47 14 Feb 20
Ebony is AMAZING!!! From my initial phone consultation to the services she provided. I made a teen facial appointment… for my daughter, once Ebony answered all of my questions as the parent. But, was engaging and prioritized my daughters needs as the actual client. Not to mention the service was expertly performed and explained. We will be back.read more
Ebony hoket
12:41 17 Jan 20
I loved Ebony. She made me very comfortable during this painful experience (Brazilian Wax). She talked me through it… .She explained everything she did step by step, she educated me on how to keep my area down there looking the best, and made the process quick. I will be back.!!!!read more
Tenequa Jones
03:26 23 Dec 19
AMAZING SERVICE!! This past Saturday was my first time getting a facial, and she was very welcoming. Her spirit was… extremely high she explained every thing she would be doing, and she walks you through every step of your facial. Very clean, and welcoming environment. I will definitely be back next month for another facial. I DEFINITELY RECOMMEND; SHE WILL GET YOU RIGHT!!read more
Aja Cummings
19:56 12 Oct 19
Very professional!! Great service and care. Ebony is very knowledgeable and friendly. I enjoy my visits. I would… definitely recommend Serving Faces❤️read more
Brittany H
02:29 02 Oct 19
Ebony is awesome!!! I highly recommend her for all your facial and waxing needs. She’s not only very knowledgeable… about the products but also the pre- and post-care products that will enhance your results. Book her today!read more
Natasha Sutherland
17:51 01 Oct 19
I’ve had the best experiences at servicing face’s. My stylist gifted my first service and I’ve been customer ever… since. Ebony was so professional and sweet. She made the Brazilian waxing so easy. I’ve even been back for facial wow loved that. Check her out.read more
clarice birch
15:33 01 Sep 19
It was my 1st facial & I thoroughly enjoyed it. She was very friendly & explained what she was applying to my face. Her… location was clean & relaxing (low key started falling asleep). Suggested some good products & will definitely be returning.read more
Natanya Cole
11:02 28 Aug 19
Ebony was awesome! I booked my first visit through Groupon on 8/12/19 and I’m about to book again for next month. My… face feels amazing and the facial cleanse products that she recommended have made my skin glow. Do yourself a favor and book right away.read more
Terica Morgan
23:30 08 Aug 19
One word AMAZING! Ebony made my appointment such a breeze. She explained everything and was very professional. I love… the fact that she conversed with me during the process. Best Brazilian wax evvvveeerrr! Book her you won’t regret it!read more
Bethany M
16:50 07 Aug 19
I had a great experience here and was able to book an appointment online for a wax without much hassle. There a was a… little mix-up on the booking time when I arrived, but Ebony was very gracious and professional and still honored the appointment. Simple space, very clean and well kept. I’ll definitely be returning!read more
Lance H
15:41 19 Jul 19
The service was amazing. Received my first facial ever and will definitely be back. Ebony was so detailed and explained… everything and made sure I had a facial regimen in place that fit for my skin type. Highly recommend this business.read more
Ms. BlackPearl002
17:40 15 Jul 19
I absolutely love Ebony and will be returning😍! My 1st facial was excellent! She thoroughly explained… everything she was doing to my face, what she saw after her examination, and what she recommended for my skin care regimen. She is VERY nice, her suite is set up in a very professional manner and beautifully decorated – she even let’s you vibe to your favorite genre of music 😍 You will NOT be disappointed, I highly recommend Ebony at Serving Faces for ANY of your “self love” services!read more
Golden Goddess
18:34 24 Jun 19
Ebony Burns Is an exemplary professional esthetician. She only uses natural products, is prompt, the location is… thoroughly sanitized and she allows you to pick the genre of music for your sessions.Ms. Burns is quite personable, and I will continue to recommend her spa to other friends and family.read more
Crystal Brown
14:50 14 Jun 19
This experience was so wonderful. Ebony is the sweetness person. She was patient and very informative. And the fact… that she is a young black queen is even better.read more
Danielle Joseph
10:45 05 Jun 19
Ebony is beyond awesome. She is very knowledgeable and you can tell that she really does care for her clients. She had… my face feeling like butter. The ambience is super chill and you even get to select your own music for the experience. I’ve already booked my next facial with her and I’m looking forward to reaching my skin goals with her help.read more
Karen Thomas
23:18 14 May 19
I had the most amazing experience with Ebony today. Not only is sweet and kind she’s incredibly knowledgeable about the… services and products that she use. I am beyond excited for my next appointment. The atmosphere was clean and welcoming. I could go on and on about her but I’ll wait for you to experience this wonderful young lady with a heart of gold. From the time she opened the door to greet me, I knew I found the right person. Check her out….and thank me later!read more
Kemeya Spence
22:11 11 May 19
Ebony was absolutely great and welcoming into her studio spa. She is a professional and able to guide you during the… facial with the concerning areas that she finds at a superficial level and deeper epidermal level. She offers this education during her session as well as great product knowledge. She was able to tell me how my current product routine could be adjusted to effectively treat my skin on a daily basis. I was relaxed and relieved and left with a glow. Thank you Ebony, I will return!read more
